We find using Grove for their pension transfer process, straightforward and without any complications. The good thing about Grove is that they use good communication skills with the client, even if a transfer is not viable to proceed with. We receive weekly email updates as a given but in and amongst other things there is constant dialogue to confirm further updates on each individual case. We’ve used Grove for the past two years and have been extremely satisfied with their service & co-operation for every case they’ve been involved with.