Although I am only an occasional user of the pension transfer service offered by Grove FS, I have always found their service levels excellent. Their personal guidance, throughout each case, has been 1st class, ensuring that I give my clients accurate information from the start and throughout. This ensures that our clients have no unrealistic expectations, and appreciate both, the time required for a full and proper analysis, and, that the advice given, is in the client’s best interests. The new online system is very easy to learn and has made the information gathering process more interactive with the client, resulting in more accurate information being recorded.